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Position Detail - Sergeant


Apply now Job no: 492748
Work type: Staff Full-time
Location: South Hadley, MA
Categories: Campus Police

Position Type: Staff Full-time

Hours per week: 40   

Weeks per year: 52

Work Schedule: 4x2 Schedule (Shift hours vary) 

Hiring Range:  $27.50 - $28.50

Department Summary & Job Purpose:

The Mount Holyoke College Department of Public Safety and Service is a full-service agency that serves the College Community and operates 24 hours a day, 7 days a week. A Sergeant is responsible for the supervision of a specific shift as assigned by the Director and/or his/her designee. Assists, as a part of the management team, in the operations of the Department by adherence to the Department's mission statement. Exercises police authority and discretion to ensure the prompt delivery of professional law enforcement and other services to faculty, staff, students, and visitors.


Core Job Duties and Responsibilities: 

  • Supervise employees assigned to the sergeant’s shift; provide guidance, assistance, and review of the performance. The supervisor is directly accountable for the actions and performance of the officers and staff under their immediate control.
  • Patrols the campus grounds and buildings by vehicle, foot, or other approved means. 
  • Respond to calls for service and criminal incidents occurring on their shift; completes appropriate documentation 
  • Respond to incidents and assure appropriate handling 
  • Oversees events occurring on their shift 
  • Requests backup aid an outside assistance when necessary 
  • Makes notifications in compliance with department policies and procedures 
  • Fills shifts when personnel call out during their shift; advises the Lieutenant when staffing is below established minimums when no staff member volunteers 
  • Receives, investigates, documents and responds to complaints regarding the Department and/or the College community, including all types of crimes
  • Participates in the College’s effort to create a respectful, inclusive, and welcoming community 


Minimum of three years law enforcement experience, preferably on a college campus

Demonstrated ability to work independently and strong decision-making skills

Demonstrated ability to multi-task and to manage emergency situations

Excellent leadership and management skills

Graduate from a Massachusetts full-time or Special State Police Officer (SSPO) academy or have equivalent training that meets the requirements to obtain SSPO certification. equivalency-guidelines/download

Be eligible upon hire to be warranted as a Massachusetts Special State Police Officer (SSPO) as defined by the Colonel of the State Police and M.G.L. c.22C s.63.

Must be at least 21 years of age and have a valid driver’s license.

Have or be able to obtain a Massachusetts License to Carry Firearms or FID.

Must have, or be able to obtain CPR/AED and First Responder certification.

Demonstrated interpersonal, and written, and verbal communication skills, as well as exercise diplomacy, and function efficiently under extreme conditions.

Preference is given to candidates with experience in the social services and law enforcement field.

Must be proficient in interacting with a diverse community.

Preferred Qualifications:

Higher education degree
Individuals who are bilingual in English/ Spanish
Women and individuals of color are strongly encouraged to apply. The Department of Public Safety and Service seeks a workforce that reflects the diversity of the community we serve.

License/Certifications: Massachusetts Special State Police Officer (SSPO) as defined by the Colonel of the State Police and M.G.L. c.22C s.63

Compliance Requirements: 

Physical Demands: Duties require extended periods of outdoor work and exposure to conditions including temperatures that may range from below freezing to in excess of 100 degrees. The department requires employees to be physically and mentally able to adjust to working in changing environments and conditions. Emergency service and law enforcement work requires entry into hazardous environments, exposure to dangerous persons, animals, and substances; and exposure to infectious diseases. A wide range of personal protective equipment is required to be used and maintained, some of which may be uncomfortable or inconvenient to wear. Adherence to specific safety procedures and other precautions is required.

Rigorous field work requires above average physical performance, endurance, and superior conditioning. This includes prolonged standing, walking, or running over uneven ground, and recurring bending, climbing, reaching, lifting, and carrying of items weighing in excess of fifty pounds and shared lifting and carrying of heavier items, and similar strenuous activities requiring agility and dexterity. Maintaining a healthy lifestyle is paramount to working in an environment in which a large percentage of the community is between the ages of 18-22.

Dangerous persons must be physically confronted, subdued, and controlled. Sometimes these persons are armed with lethal weapons which can increase the high stress commonly associated with the incumbent’s work assignment.

Working Conditions:   

Background Checks:

Mount Holyoke College is committed to providing a safe and secure environment, supported by qualified
employees that will allow all of its students, faculty, staff and those associated with them to successfully
carry out the mission of the college. As a condition of employment, the College will conduct appropriate
background checks for all new hires. Mount Holyoke has designated the Office of Human Resources as
the office responsible for ensuring that background checks (CORI, SORI, Credit History, & Driver

Credential) are completed and utilized in the hiring process and Five College Office of Compliance and
Risk Management as the office responsible for facilitating background checks as articulated in this policy.

Special Instructions for Applicants: 

Apply online by application deadline. Application materials must include 1) a cover letter summarizing
interests and qualifications, 2) a complete resume or curriculum vitae, and 3) contact information for 3
professional references. 

Mount Holyoke College is a women’s college that is gender diverse. The College is committed to providing equal access and opportunity in employment and education to all employees and students. In compliance with state and federal law, Mount Holyoke College does not discriminate on the basis of race, ethnicity, color, genetic information, sex, national or ethnic origin, religion, age, physical or mental disability, marital status, sexual orientation, pregnancy, gender identity or expression, ancestry, veteran or military status, or any other legally protected status under federal, state or local law. The College does not discriminate on the basis of gender in the recruitment and admission of students to its graduate program.

Mount Holyoke College is an Equal Opportunity Employer. 

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