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Position Detail - Supervisor, Housekeeping

Supervisor, Housekeeping

Apply now Job no: 492766
Work type: Staff Full-time
Location: South Hadley, MA
Categories: Service/Maintenance

Position Type: Staff Full-time

Hours per week: 40   

Weeks per year: 52

Work Schedule: Monday-Friday, 5:45am-2:15pm 

Department Summary & Job Purpose:

The Facilities Management Planning & Construction group supports the administration, faculty, staff and students in the quality planning and development of facilities projects that support our mission. Our talented staff work in various crafts including, cleaning (night and day custodial, housekeeping), building trades (painting, carpentry, locksmith, electrical, HVAC, plumbing), as well as, on the grounds, and in the stockroom. Our office handles over 18,000 telephone calls per year and we respond to over 12,000 service requests. We are responsible for maintaining 300 acres and more than 2,000,000 square feet of property in 100+ buildings.


Core Job Duties and Responsibilities: 

  • Mount Holyoke College seeks applications for the Supervisor of Housekeeping Services position. This individual will supervise staff members including student employees and the addition of temporary staff during peak periods including the summer. This position generally will work a Monday through Friday schedule, starting at 5:45 am. However, candidates must be flexible to occasionally work weekends or off hours. This position is considered a working supervisor’s role, also classified as Essential Personnel, reporting to work when required if the College is closed or delayed due to weather emergencies and other foreseen circumstances. The supervisor reports to the Assistant Director of Landscape and Cleaning Services. Responsibilities: •Create and maintain positive working relationships with staff, customers and service providers. •Organize and delegate daily work assignments. •Schedule and coordinate service and supply delivery. •Recommend and coordinate staff training, including a quality assurance program. •Track daily attendance and maintain accurate staff payroll. •Other administrative and project-oriented tasks and assignments as needed. - (Essential)

Qualifications: •Excellent communication, interpersonal, analytical and organizational skills.
•Knowledge in computer use, Microsoft Office, and experience working with structural cleaning programs.
•Leadership skills.
•Ability to be discrete when working on confidential matters.

Preferred Qualifications: Preference may be given to candidates possessing experience in a leadership role in environmental services, or a commercial, health care or academic setting (residential campus setting preferred) Prior experience working in a unionized setting and ability to evaluate services and methods preferred.


Physical Demands: •Must be able to lift up to 30 pounds unassisted.
•Must be able to safely access campus buildings, climb stairs and step ladders, manipulate tools, machinery and equipment, perform manual tasks, and traverse the campus unassisted.

Working Conditions: •Work conditions can vary significantly. Position may require extended periods of standing, sitting, walking, crouching, kneeling, stooping, twisting and bending.
•May have contact with wet or slippery conditions as well as weather related to extreme temperatures.
•May have contact with chemicals, fumes, and temporary loud conditions.

Background Checks:

Mount Holyoke College is committed to providing a safe and secure environment, supported by qualified
employees that will allow all of its students, faculty, staff and those associated with them to successfully
carry out the mission of the college. As a condition of employment, the College will conduct appropriate
background checks for all new hires. Mount Holyoke has designated the Office of Human Resources as
the office responsible for ensuring that background checks (CORI, SORI, Credit History, & Driver

Credential) are completed and utilized in the hiring process and Five College Office of Compliance and
Risk Management as the office responsible for facilitating background checks as articulated in this policy.

Special Instructions for Applicants: 

Apply online by application deadline. Application materials must include 1) a cover letter summarizing
interests and qualifications, 2) a complete resume or curriculum vitae, and 3) contact information for 3
professional references. 

Mount Holyoke College is a women’s college that is gender diverse. The College is committed to providing equal access and opportunity in employment and education to all employees and students. In compliance with state and federal law, Mount Holyoke College does not discriminate on the basis of race, ethnicity, color, genetic information, sex, national or ethnic origin, religion, age, physical or mental disability, marital status, sexual orientation, pregnancy, gender identity or expression, ancestry, veteran or military status, or any other legally protected status under federal, state or local law. The College does not discriminate on the basis of gender in the recruitment and admission of students to its graduate program.

Mount Holyoke College is an Equal Opportunity Employer. 

Advertised: Eastern Daylight Time
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