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Position Detail - Sr Associate Director SFS & Director of Student Employment

Sr Associate Director SFS & Director of Student Employment

Apply now Job no: 493704
Work type: Staff Full-time
Location: South Hadley, MA
Categories: Career Development Services

Position Type: Staff Full-time

Hours per week: 37.5   

Weeks per year: 52

Work Schedule: 8:30 - 5 

Department Summary & Job Purpose:

Under the supervision of the Executive Director of Student Financial Services, the Senior Associate Director of Student Financial Services and Director of Student Employment (DSE) will serve as a member of the SFS leadership team and has management oversight of the Mount Holyoke College Student Employment program. The DSE joins a dynamic SFS team responsible for managing financial aid, billing, educational financing and other related financial programs for prospective and current Mount Holyoke College students. The Student Financial Services team puts a high emphasis on quality student service to help optimize the student experience.

Mount Holyoke College has an open student employment system that employs more than 90% of students by the time they complete their degree. In a typical semester, close to half of the 2,200 enrolled students are working. The College administers close to $3,000,000 each year in institutional and federal funds to students through student payroll.

The Director of Student Employment oversees the Student Employment team within SFS and works with campus partners to deliver a comprehensive federal and institutional student employment program. The role directs policy development, regulatory compliance, strategic planning and community engagement.

The Director will lead student employment operations, including the hiring process, position management, budget management, training and support. During the Workday implementation, the Director will work with the HR and Payroll teams to ensure that the new system is appropriately configured to support MHC’s program. The Director will supervise member(s) of the Student Financial Services team (including professional staff and student workers) who work closely with student employment management.


Core Job Duties and Responsibilities: 

  • Student Employment Program
  • Administer the MHC Student Employment Program, including ensuring compliance with state and federal employment law and Federal Work-Study program regulations
  • Maintain supervisor and student compliance with student employment policies and procedures through training, communication, and other efforts
  • Manage data pertaining to student employment and produce annual reports regarding engagement, compliance, and inclusive employment practices
  • Act as the central liaison between all departments impacted by the Student Employment Program, as the program lead Collaborate with campus stakeholders including Human Resources, Career Development Center, and the Community Based Learning Program to ensure best practices across the student employment program Support supervisors in creating and maintaining diverse, inclusive employment practices
  • Support the improvement of student success and career readiness through student work
  • Maintain the online database of student employment opportunities, including: Liaising between the software vendor, Human Resources and LITS Monitoring and supporting student and supervisor usage of the system Committee Work Chair the Student Employment Advisory Committee, and collaboratively develop student employment policy and practice recommendations that are affordable, scalable, and best represent MHC goals and values. The Advisory Committee advises both the Student Employment program staff and the Student Employment Governance Committee Chair the Student Employment Governance Committee, to address emerging issues and changing needs through policies and structures Financial Aid Caseload Manage a financial aid caseload, including need analysis, packaging, and verification, appeals, and aid changes for early decision, regular decision, transfer, readmitted, returning and/or graduate students.
  • Advise prospective and returning students and families, as well as graduate students, regarding financial aid options, application processing, and other issues related to education finance.
  • Participate in continued growth and development in the field of financial aid by engaging in professional associations through appropriate activities at meetings or conferences at the regional, state, or federal level, and incorporating this knowledge into practice. 

Qualifications: ● Bachelor’s degree and 7-10 years’ experience in college or university financial aid administration or student employment administration; or an equivalent combination of education and experience is required
● Experience providing individual counseling/advising that supports the needs of undergraduates
● Experience strategically developing programs and services that support the needs of undergraduates and advance overall institutional priorities
● Experience with program assessment
● Experience managing conflict and change
● Ability to translate needs and concepts into programmatic actions
● Ability to communicate effectively with students, faculty, and staff individually, in groups and in public forums.
● Ability to anticipate long term, large scale impact of various decisions
● Experience with budgeting, evaluation, and supervision including team leadership
● Strong program development and project management skills
● Experience in building and sustaining relationships at a wide range of levels of an organization, including with officers and senior leaders
● Demonstrated commitment to principles of community and diversity, and the ability and desire to effectively and consistently relate to a diverse student population

Preferred Qualifications:


Compliance Requirements: 

Physical Demands: N/A

Working Conditions: N/A  

Background Checks:

Mount Holyoke College is committed to providing a safe and secure environment, supported by qualified employees that will allow all of its students, faculty, staff and those associated with them to successfully carry out the mission of the college. As a condition of employment, the College will conduct appropriate background checks for all new hires. Mount Holyoke has designated the Office of Human Resources as the office responsible for ensuring that background checks (CORI, SORI, Credit History, & Driver Credential) are completed and utilized in the hiring process and Five College Office of Compliance and Risk Management as the office responsible for facilitating background checks as articulated in this policy.

Special Instructions for Applicants: 

Apply online; application materials must include:

  1. A cover letter summarizing interests and qualifications
  2. A complete resume or curriculum vitae
  3. Contact information for 3 professional references

Mount Holyoke College is a women’s college that is gender diverse. The College is committed to providing equal access and opportunity in employment and education to all employees and students. In compliance with state and federal law, Mount Holyoke College does not discriminate on the basis of race, ethnicity, color, genetic information, sex, national or ethnic origin, religion, age, physical or mental disability, marital status, sexual orientation, pregnancy, gender identity or expression, ancestry, veteran or military status, or any other legally protected status under federal, state or local law. The College does not discriminate on the basis of gender in the recruitment and admission of students to its graduate program.

Mount Holyoke College is an Equal Opportunity Employer. 

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