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Position Detail - Director of Inclusion & Engagement

Director of Inclusion & Engagement

Apply now Job no: 492598
Work type: Staff Full-time
Location: South Hadley, MA
Categories: Administrative/Executive/Office Support, Advancement/Alumnae Affairs

Requisition #:

Job Title: Director of Inclusion & Engagement

Department: Alumnae-Programs

Division: Alumnae Association


Position Type: Staff Full-time

Hours per week: 37.5   

Weeks per year: 52

Work Schedule: Between 8:00-5:00 Monday-Friday, occasional evening and weekend work 

Minimum Salary:  $70,000


Core Job Duties and Responsibilities: 

Diversity, equity, and inclusion leadership:

• serve as a thought leader, key partner, steward, and champion to deepen the Alumnae Association’s approaches to diversity, equity, and inclusion work

• oversee both strategy and implementation for increasing organizational capacity for DEI among staff, alums, the Alumnae Association board, volunteers, and ensure that program delivery and outcomes are inclusive and equitable

• coordinate closely with the College’s Office of Equity and Inclusion to set, oversee, track, and measure DEI goals for the Alumnae Association in concert with Mount Holyoke’s goals and anti-racism action plan

• provide thought leadership on policies, benefits, and practices that support equity and inclusion

• collaborate with alum leaders to plan and implement strategies that are responsive to the needs and experiences of alums from a diverse range of social identities and class years

• participate in ongoing capacity building trainings

Overall alum engagement leadership, in collaboration with the Executive Director of the Alumnae Association:

• plan and delineate a dynamic and inclusive engagement strategy for enhancing long-term relationships with all Mount Holyoke College alums

• develop a comprehensive annual data-driven plan for global alum engagement

• further develop and assess the key metrics for alum engagement, evaluating program success, and employing data-informed decision-making, in coordination with the Alumnae and Development Data Services team

• manage the alum engagement team and supervise staff responsible for alum programs, conferences, symposia, and events

• develop and implement innovative programs, services and events that expand alum engagement, including engagement work around diversity, inclusion, and equity; alum classes; and affinity groups with a focus on reimagining ways to effectively engage with all alums

• partner with other leaders on campus to ensure a close alignment of alum engagement strategies, with the goal of a seamless and high-quality experience when an alum connects with Mount Holyoke

• participate in campus committees representing the alum voice and alum engagement strategic lens

• act as liaison to board committees

• provide support for signature campus events including reunion

• other duties as assigned


• Bachelor’s degree required.
• Minimum 10 years of event and program planning and volunteer management.
• Minimum 7 years experience supervising multiple full-time employees.
• Demonstrated leadership and outcomes in advancing strategies to increase equity and inclusion, including increasing capacity for DEI efforts among staff and volunteers.
• Demonstrated track record of setting data-informed engagement strategies and achieving goals in a complex organization with many constituents.
• Demonstrated ability to cultivate productive and positive relationships with constituents from a wide variety of backgrounds and a diverse and global range of social identities.
• Outstanding written and oral communications and public relations skills; must have a record of providing exceptional service and responsiveness to constituents.
• Experience in resolving difficult situations and leading the work of resolving challenges and concerns from constituents, including coaching others on difficult conversations.
• Creativity, innovation, and a strong track record of developing effective partnerships.
• High level of proficiency with technology, including a demonstrated ability to quickly learn and fully leverage platforms such as CRM and project management systems, as well as to deliver online programs and services and manage progress toward team goals and using a range of platforms.
• High degree of initiative and ability to work independently as well as with teams.
• Demonstrated ability to organize and manage multiple priorities and meet deadlines in a fast-paced environment.
• Flexibility, adaptability, and experience leading others through change.
• Experience in conducting analysis of programs, recommending and implementing changes to meet goals.

Preferred Qualifications:

• Master’s or other advanced/graduate degree preferred.
• Background in higher education, alumni relations, and/or international program development is preferred.
• Demonstrated ability to work with the specific constituent groups present in a higher education environment, including alumni, faculty, staff,        and students is preferred.

Physical Demands: 

  • Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/ or leg control requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated as light work.
  • Reaching: Extending hand(s) and arm(s) in any direction. 
  •  Standing: Particularly for sustained periods of time.
  •  Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving
    from one work site to another.
  • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with
    the whole hand as in handling.
  • Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
  • Sufficient clarity of speech required includes those which permit the employee to discern verbal
    instructions and communicate effectively in person and by telephone.
  • Employee talks in front of large groups of people on a daily basis.
  • Employee speaks with students and other faculty daily by telephone, e-mail, or in person on a
    daily basis.
  • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction
  • Ability to receive detailed information through oral communication, and to make the discriminations in sound.
  • Repetitive motion: Substantial movements (motions) of the wrists, hands, and/or fingers. 
  • The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. 
  • Employee operates office equipment and computers to perform essential duties and responsibilities.

Working Conditions: 

Regular evening and weekend hours are involved and the ability to travel is required.

Background Checks:

Mount Holyoke College is committed to providing a safe and secure environment, supported by qualified employees that will allow all of its students, faculty, staff and those associated with them to successfully
carry out the mission of the college. As a condition of employment, the College will conduct appropriate background checks for all new hires. Mount Holyoke has designated the Office of Human Resources as
the office responsible for ensuring that background checks (CORI, SORI, Credit History, & Driver Credential) are completed and utilized in the hiring process and Five College Office of Compliance and Risk Management as the office responsible for facilitating background checks as articulated in this policy.

Special Instructions for Applicants: 

Apply online by application deadline. Application materials must include 1) a cover letter summarizing
interests and qualifications, 2) a complete resume or curriculum vitae, and 3) contact information for 3
professional references.

Mount Holyoke College is a women’s college that is gender diverse. The College is committed to providing equal access and opportunity in employment and education to all employees and students. In compliance with state and federal law, Mount Holyoke College does not discriminate on the basis of race, ethnicity, color, genetic information, sex, national or ethnic origin, religion, age, physical or mental disability, marital status, sexual orientation, pregnancy, gender identity or expression, ancestry, veteran or military status, or any other legally protected status under federal, state or local law. The College does not discriminate on the basis of gender in the recruitment and admission of students to its graduate program.

Mount Holyoke College is an Equal Opportunity Employer.

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