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Position Detail - Operations Coord for College Relations

Operations Coord for College Relations

Apply now Job no: 493795
Work type: Staff Full-time, Staff Full-Time (Hybrid)
Location: South Hadley, MA, Hybrid - South Hadley, MA
Categories: Administrative/ Executive/ Office Support

Position Type: Staff Full-Time (Hybrid optional)

Hours per week: 37.5   

Weeks per year: 52

Work Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m.

Salary Range: $21.00 per hour

Department Summary & Job Purpose:

The Operations Coordinator will provide general administrative support to the Associate Vice President of College Relations Operations and day-to-day operational support for the division. The Operations Coordinator will prepare and maintain highly confidential material and files, assist in the development and implementation of regular ongoing activities such as budget tracking and staff onboarding, as well as independently manage special one-time projects as assigned.

The person in this position must be proactive and able to exercise good judgment in various situations. The ideal candidate will have strong communication, administrative, and organizational skills. This individual must have the ability to manage multiple projects simultaneously from conception to completion. It is essential that they can handle confidential matters with complete discretion.


Core Job Duties and Responsibilities: 

  • Complete a variety of administrative tasks for the AVP, including calendar management, completing expense reports, and compiling documents for internal and external meetings. 
  • Organize and execute office operations, including ordering supplies and equipment; liaison for work-study program; coordinate telephone coverage; maintain office telephone listing and staff emergency contact file as well as other general management support. 
  • Assist with developing and implementing onboarding processes for new staff, process documentation for new staff and assist with exiting staff/changes. 
  • Work with College Relations staff to maintain division intranet 
  • Assist with routine auditing and maintenance of college/division policies and process documents 
  • Compose and prepare correspondence, including confidential materials 
  • Participate in planning and project initiatives and liaise and communicate on behalf of the AVP 
  • Serve as backup to the Executive Assistant to the Vice President in providing administrative support to the Vice President. 


• Bachelor’s degree required
• Proficient in Microsoft Office (Word, Advanced Excel, Access, and PowerPoint), Adobe Acrobat
• Occasional night and weekend work required

• Excellent written and verbal communication skills.
• Demonstrated organizational skills that reflect the ability to perform and prioritize multiple tasks
• Excellent attention to detail
• Strongly proficient in Microsoft Office and Google applications
• Ability to learn new software and technology
• Strong interpersonal skills and the ability to interact effectively with a wide range of individuals.
• Demonstrated a proactive approach to problem-solving
• Adaptable to various competing demands
• Ability to handle confidential information with discretion

Preferred Qualifications:


Compliance Requirements: 

Physical Demands:

  • Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
  • Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
  • Sufficient clarity of speech required includes those which permit the employee to discern verbal instructions and communicate effectively in person and by telephone.
  • The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.
  • Employee operates office equipment and computers to perform essential duties and responsibilities.

Working Conditions: 

  • The employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
  • Protection from weather conditions but not necessarily from temperature changes. Activities occur inside and outside environments.

Background Checks:

At Mount Holyoke College, we prioritize the safety and well-being of our community members. To ensure this, we require all new hires, affiliates, and others to undergo comprehensive background checks before joining our institution. Our Office of Human Resources manages and conducts these checks, including screenings for CORI, SORI, credit history, and driver credentials. Additionally, the Five College Office of Compliance and Risk Management works to coordinate and facilitate these checks in accordance with our policies.

Special Instructions for Applicants

Apply online; application materials must include:

  1. A cover letter summarizing interests and qualifications
  2. A complete resume or curriculum vitae (CV)
  3. Contact information for three professional references

Mount Holyoke College is a college that prioritizes gender diversity and welcomes students of all genders. The college is devoted to ensuring that all its employees and students have equal access to opportunities in education and employment. As per state and federal law, Mount Holyoke College does not discriminate against individuals based on their race, ethnicity, color, genetic information, sex, national or ethnic origin, religion, age, physical or mental disability, marital status, sexual orientation, pregnancy, gender identity or expression, ancestry, veteran or military status, or any other legally protected status. Furthermore, the college does not discriminate based on gender when selecting students for its graduate program.

Mount Holyoke College is an Equal Opportunity Employer. 

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